Logs SigNoz Cloud Troubleshooting
These are instructions for logs troubleshooting for SigNoz Cloud.
Q. In java my mdc attributes are not visible in SigNoz
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You can get your mdc attributes by using the appender settings and passing it as -D<property>=<value>
format.
For example, for logback you can use otel.instrumentation.logback-appender.experimental.capture-mdc-attributes=*
and for log4j you can use otel.instrumentation.log4j-appender.experimental.capture-mdc-attributes=*
. Checkout this documentation for more system properties.
Q. I can't see related logs for traces.
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- If you are collecting application logs from file then make sure that you are emitting the trace_id and span_id to those logs.
- Once you have trace_id and span_id in your logs, you can parse them using pipelines trace parser - documentation here
Q. I want to extract trace_id and span_id from my log line
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You can extract these using the logs pipelines trace parser - documentation here
Q.I want to extract a attribute from my log line
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The best way to do this is using Logs Pipeline. You can follow these two Docs:
Q. I am sending logs but my logs are not visible on SigNoz
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Check by adding a console exporter on application level if you are using SDK else on a local collector level. Once the above is checked and if you are still facing issue then reach out to us on Intercom - the chatbox at the bottom right corner of your SigNoz Cloud interface.
Q. How to increase the retention period of logs from x days to y days?
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Reach out to us on Intercom - the chatbox at the bottom right corner of your SigNoz Cloud interface.